Our Team

Our administrative team is committed to supporting and guiding you through the various stages of your journey with Fertility Source Companies. Read more about our administrative team below and our management team using the tab above.

Egg donation is accepted in all 50 states, however gestational surrogacy varies state to state. Please contact the appropriate team members from the list of locations provided.

Don’t see your state on the list? Please contact us at (877) 375-8888 or by filling out our form!

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Arika Avedano-Tucker

Surrogacy Senior Case Manager

When Arika started with FSC in 2005, she joined a small agency focusing solely on fresh egg donor cycles. As the company grew, so did Arika’s efforts to help shape FSC into what it is today. Despite having managed hundreds of egg donor and surrogate cycles over the years, Arika still finds joy in guiding surrogates and intended parents through the process and playing a pivotal role in keeping things organized and on track.


April Morrison

Surrogacy Senior Case Manager

April has been a Case Manager with FSC since 2011. Over the years, she has helped hundreds of intended parents achieve their dream of building a family. April oversees and coordinates every aspect of the surrogacy cycle from the initial match all the way through to that extremely exciting delivery day. Prior to becoming a Case Manager with FSC, April was a surrogate with the agency and delivered a little girl for a local couple. She says, “I feel honored to be a part of something so amazing. I genuinely enjoy working with intended parents and surrogates to help them fulfill their dreams of creating a family. Every time I receive a picture or an update on the little ones, it absolutely makes my day! Family means everything to me, and I truly love what I do.”

Carrie Levens

Donor Senior Case Manager

Carrie joined the FSC family in 2013 as an assistant to our Northeast Case Manager. She worked her way to up to being a Case Manager herself and is an integral part of helping intended parents and egg donors through the donation process. Carrie is a master at organization and brings warmth and compassion to each match. She says, “My life is filled with so much joy being able to help other families every day!”

Denise Payne

Surrogacy Recruitment Coordinator

Denise came to Fertility Source Companies in 2014 after serving our country in the United States Marine Corp and 28 years in sales for a small distribution company. As our Surrogacy Recruitment Coordinator, she guides our surrogates through the screening process with honesty and a sense of humor. Denise’s approach instills confidence in our surrogates, ensuring that their journey is sure to be an incredible contribution to a family. She says, “I really try to make the surrogates comfortable and relaxed during our phone consults. I want to put their mind at ease that we’re here to guide them every step of the way and they are doing a wonderful thing for intended parents.”

Donna Caine

Medical Records Coordinator

Donna has been with Fertility Source Companies since 2017. As the medical records coordinator, she is responsible for obtaining all records for surrogates and egg donors. With over 20 years’ experience in medical records, Donna has a level of tenacity that is unmatched — no matter what curveballs are thrown at her, she works diligently until the records are received. She says, “I have enjoyed working in a family atmosphere among coworkers. We are very supportive and encouraging of each other and that allows me to go the extra mile.

Jennifer Pearce

Surrogacy Financial Coordinator

Jennifer has worn many hats since she joined the FSC team in 2012, from surrogate recruitment and screening to handling financials for surrogacy cases. She delivered a healthy baby girl through our surrogacy program in 2010. That experience allows her to understand the different facets of the entire process and gives her the first-hand knowledge with which to assist others on their own surrogacy journey. “I love being able to assist in the creation of dreams. Dreams that become a reality when the surrogate gives birth and the parents hold their baby in their arms for the first time. Lives are being changed here and I love being part of it!”

Shawna Cranston


Shawna started working with the FSC family in 2020 as the nurse reviewing our surrogates’ complete medical records after our previous RN retired. She is originally from Kansas and is currently living in Colorado with her husband and daughter. She graduated Summa Cum Laude from Wichita State University with her Bachelors of Science degree in Nursing. Shawna’s nursing experience includes ICU, Labor and Delivery/Postpartum, and working for a large fertility clinic in the Gestational Carrier department. She says, “Fertility is my passion and I’m excited to have the opportunity to assist others along this journey.”

Ava Hsiehn

International Business Support Coordinator

Starting in 2015, Ava provides Fertility Source Companies with the means to communicate with clientele in Chinese and Taiwanese. She was born in Taiwan and came to the United States to pursue a career in Business. She graduated from the University of California, Irvine with her Bachelor’s Degree in Business Administration and a concentration in Marketing. Ava has past experience working with a non-profit organization as a marketing intern, and is familiar with business both in the United States and Asia. She says, “It is my goal to help intended parents to move through the process of their journey with ease and comfort.”

Fertility Source Companies has the following office locations:

  • Administrative Headquarters
  • 25909 Pala, Ste. 180
  • Mission Viejo, CA 92691
  • Toll Free (877) 375-8888
  • International (949) 872-2800
  • Northern California
  • 1007 West College Ave. #110
  • Santa Rosa, CA 95401
  • Illinois
  • 5 Revere Drive, Suite 200
  • Northbrook, IL 60062
  • Texas
  • 25 Highland Park Village, Ste. #100-513
  • Dallas, TX 75205
  • New England
  • 225 Franklin Street, 26th Floor
  • Boston, MA 02110
  • New York Metro
  • 445 Park Avenue
  • New York, NY 10022